Highlands Resident & Family Satisfaction Survey

Share your feedback about your experience and care so we can improve our services. This survey is anonymous. The name fields are optional, and you can skip anything you'd rather not answer. The more you share, the better we can serve you.

Takes about 3 minutes. Skip anything you like.

Section 1 of 5

About You

Which Highlands community are you part of?(required)

Are you completing this survey as a...

ResidentFamily MemberOther

How long have you or your loved one been part of the community?

Less than 3 months3–6 months6–12 monthsMore than 1 year

Resident name (optional)

Your name (optional)

Section 2 of 5

Core Questions

Rating scale: 1 = Poor, 2 = Average, 3 = Good, 4 = Very Good, 5 = Excellent.

In recommending this community to your friends and family, how would you rate it overall?

1Poor

5Excellent

Overall, how would you rate the staff?

1Poor

5Excellent

How would you rate the care your family member receives?

1Poor

5Excellent

Section 3 of 5